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Companies join forces to provide expanded benefit administration and communication services —

Miamisburg, OH — July 6, 2020 — BusinessPlans, Inc., a trusted provider of  pre-tax benefits such as FSAs, HRAs, HSAs, and COBRA administration  announces its partnership with Navia Benefit Solutions, a nationwide consumer-directed benefits provider of health, life, and compliance solutions. The partnership became official June 30, 2020.  

In addition to BusinessPlans’ excellent reputation for pre-tax and Cobra administration customer service, it is also nationally recognized as a premier provider of Total Compensation Statements. This service is operated under BusinessPlans’ division titled and it adds another important tool to Navia’s already robust employee benefit service offerings.

Navia is known for its innovative benefit solutions, quality customer service, and a leading technology platform. This, combined with its growing presence in the Midwest and East coast region will be invaluable in allowing the BusinessPlans team to continue to focus on what they do best – servicing customers.

“I’m excited about the future possibilities of working with an exceptional company like Navia.  The best thing about this partnership is that we will strengthen our client service and we get to do it with the exact same team that our clients have come to know and rely on,”  said Doug Griffith, CEO of BusinessPlans. “All account representatives, customer service associates, claims adjudicators, and managers remain unchanged.”

Navia CEO Hilarie Aitken said, “It’s an exciting time for Navia as we expand our partnerships and ability to serve customers in the Midwest. Both Navia and BusinessPlans have a heart for service excellence, taking care of our people, and providing meaningful services to our clients—making this relationship a great fit.” Hilarie added, “It’s been a pleasure getting to know Doug and learn about his business over the past couple of years.  I’m excited about our new partnership, learning from each other, and creating new relationships among our teams.”



Incorporated in the state of Ohio in 1993, BusinessPlans, Inc. is a Third Party Administrator (TPA) for Pre-tax Reimbursement Plans such as FSAs, HSAs, HRAs, QTP, and COBRA, administration. Additionally, BusinessPlans designs, produces, and distributes Employee Benefit Statements. BusinessPlans operates under three dbas:,, and



Navia is a national, consumer-directed benefits provider serving 4,000+ employers across all 50 states. The company provides comprehensive health and compliance solutions to employers and consumers, and offers industry-leading customer service, communications, and technology. Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Wellness, and COBRA administration.

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